Looking for an option you’ve seen your friends rocking but you can’t seem to find it?
Please note: We offer tons of limited time and exclusive items available via the Snapchat app. Keep checking back to make sure you don’t miss any new releases 😎
If you do not have your Bitmoji account linked to your Snapchat account, please check out our support article to learn more about linking your accounts.
We have recently made updates to the look of Bitmoji avatars, find out more about this change here.
Important note: Our Bitstrips and Classic avatar styles are no longer supported, meaning they cannot be restored. Thank you for your understanding.
Q: How do I find my saved or claimed items?
A: If you are looking for a limited time fashion item, check your closet!
To view all of your claimed, saved or favourited items, please follow these steps:
- In the Snapchat app, tap on your profile in the top-left corner of the camera screen
- Tap on the hanger icon
OR tap on your Bitmoji then tap on ‘Change Outfit’
- Tap on the heart ❤️ icon at the bottom of your screen
Q: How do I edit my avatar?
A: We have tons of customization options to explore to make sure your mini-me looks their best.
If you are using the Bitmoji app,
- In the Bitmoji app, tap on the happy face icon at the bottom of the screen to edit your avatar
- Slide the customizations bar to browse the available customization options
- Tap on the facial feature icon that you want to make edits to
- Select the feature that best represents you and save your avatar!
If you are using Snapchat,
- In the Snapchat app, tap on the Profile icon in the top-left corner
- Swipe down or tap on your avatar to open your customization menu
- Select ‘Edit Avatar’
- Slide the customizations bar to browse the available customization options
- Tap on the facial feature icon that you want to make edits to
Select the feature that best represents you and save your avatar!
Don’t have a mobile device? No problem! Simply navigate to Bitmoji.com and select ‘Go to my account’.
If there is a feature you’d like to see, tell us about it. We love hearing from you!