Access your existing Bitmoji avatar by logging in to your account!
In the Bitmoji app, select how you signed up:
- If you signed up with Snapchat, tap ‘Continue with Snapchat’
- If you signed up with an email address, tap ‘Log in with Email’
Need help with the Chrome Extension? Head over to this article for frequently asked questions!
Q: I forgot my password, how can I change it?
A: When signing in, please use the same credentials you signed up with. For example, if you signed up for Bitmoji via Snapchat, you must sign in via Snapchat, NOT with the email address associated with your Snapchat account.
If you signed up via email, you can change your password at any time by requesting a password reset on this page.
📣 If you are not getting the password reset email, please check your Spam folder or search your inbox for ‘Bitmoji’.
Forgot your Snapchat password? Please follow the directions to change your Snapchat password on Snapchat Support.
Q: How do I sign in with a Magic Link?
A: You can log in to Bitmoji using a Magic Link by following these steps.
- Tap ‘Log in with Email’
- Enter the email address associated with your account
- Tap ‘Send a Magic Link’
- Check your email to find an email from us with your Magic Link
- Tap the link to log in
Please note: this login method may not be available to all users. You can still reset your password, then log back in! Check out this article for more info.
Q: How do I log in using a Magic Code?
A: To log in using a Magic Code follow these steps:
- Open the Bitmoji app and tap ‘Log in with Email’
- Enter the email address associated with your account
- Tap ‘Send a Magic Link’
- Check your email account to find an email from us with your Magic Link
- Tap the link to generate the code
- Enter the 4-digit code generated in the Bitmoji app
Please note: this login method may not be available to all users. You can still reset your password, then log back in! Check out this article for more info.
Q: I’m still having trouble signing in, what can I do?
A: When signing in, please use the same credentials you signed up with. For example, if you used Snapchat to create a Bitmoji account, please log in with Snapchat, NOT with the email address associated with your Snapchat account.
Not sure how you signed up? If you created an account with Snapchat but tried logging in with the email address associated with that account, don't worry! You can still tap 'Log in with Snapchat' - we'll take you to the Snapchat app and you can log right back in.
Still having trouble? If you have a Snapchat account, try creating a new Bitmoji account by tapping 'Continue with Snapchat.' If you don't have Snapchat installed on your phone, you can 'Sign up with email' instead 👈