Recover your account access by changing your password.
Please note: changing your password will be different depending on how you signed up for Bitmoji. Change your password by following the steps below or select 'Forgot password?' next time you attempt to sign in.
Q: I signed up with an email address and forgot my password. How do I change it?
A: You can change your password at any time if you have access to the email address you signed up with. You can request a password reset on this page.
📣 If you are not getting the email to reset your password, please check your Spam folder or search your inbox for ‘Bitmoji’. If you are using a mail app, try these steps on a web browser.
Q: I signed up via Snapchat and forgot my password. How do I change it?
A: Please follow the directions to change your Snapchat password on Snapchat Support.
Note: When signing in, please use the same credentials you signed up with. For example, if you signed up for Bitmoji via Snapchat, please sign in via Snapchat, NOT with the email address associated with your Snapchat account.